VIRTUAL TRAINING

Transgender & Intersex Cultural Competence Training

Building Bridges to Affirming Healthcare for All

4 CEs available

A training experience built for real people—not just healthcare experts.

This training aims to deliver an evidence-based, gender-affirming care training program that equips staff and contractors with the basic skills to provide compassionate, affirming, and culturally competent care to gender-diverse and intersex individuals. This training will fulfill California Department of Health Care Services (DHCS) requirements under Senate Bill (SB) 923, equipping staff with the knowledge and skills necessary to provide culturally competent, affirming care to transgender, gender-diverse, and intersex (TGI) participants. 

Senate Bill 923 (SB 923) requires California healthcare providers to complete cultural competency training to deliver inclusive, affirming care for transgender, gender-diverse, and intersex (TGI) individuals. Mandated by the Department of Health Care Services (DHCS), this training focuses on effective communication, affirming language, and addressing systemic barriers to improve health outcomes for TGI individuals. By meeting SB 923 standards, providers enhance care quality while ensuring legal compliance.

About the Training

This evidence-based training meets the California Department of Health Care Services (DHCS) requirements under Senate Bill 923. Participants will gain critical insights and practical tools to address the unique needs of TGI individuals, with a focus on elderly care, intersectionality, and continuous quality improvement.
  • competently, ethically, and affirmatively join with your trans, non-binary, gender expansive clients and their families. 
  • recognize your own biases and understand their impact on the questions you ask (or don’t ask) 
  • evaluate the intersections of identity and cultural narratives that influence your biases (we all have them) 
  • develop the tools you need to manage and work with your biases to enhance your therapeutic relationships 
  • confidently provide services that meet your client where they are at
At some point, we have all had one or more of these struggles and fears, more often because we were unaware of our stories, experiences, and biases around gender. 

Understanding your own gender journey will help you better understand your gender diverse clients and their families, find confidence in the questions you ask, improve your ability to meet your clients where they are, and help families navigate this journey with their loved one.

What You’ll Learn

  • Core concepts of cultural competency and gender diversity.
  • Effective communication strategies, including affirming language and pronouns.
  • Trauma-informed care approaches tailored to TGI individuals.
  • Addressing systemic health inequities and barriers to care.
  • Supporting specific subpopulations, such as elderly, neurodiverse, and non-binary individuals.

Training Highlights

  • Flexible Structure: Two 2-hour sessions, broken into eight modules (15-30 min video sessions) to build foundational knowledge and deepen understanding.
  • Practical Application: Downloadable guides and tools to enhance care practices.
  • Recognition of Achievement: Certificates of completion upon successful participation.
  • Professional Development: Opportunity to earn APA-approved Continuing Education credits.
This training is ideal for those dedicated to creating affirming, inclusive, and culturally responsive care environments for TGI individuals.

Learning Objectives:

At the completion of this workshop, attendees will be able to…

  • Describe 4 key concepts related to gender diversity. 
  • Identify systemic barriers that impact access to gender-affirming care. 
  • Apply trauma-informed principles in clinical and organizational settings to provide affirming care for transgender, gender-diverse, and intersex (TGI) individuals. 
  • Describe effective communication strategies when working with gender diverse and intersex people. 
  • Describe the impact of intersectionality on the experiences of TGI individuals, considering race, disability, socioeconomic status, and neurodivergence. 
  • Describe 3 collaborative approaches that enhance access to care, including partnerships with families, caregivers, and community organizations. 
  • Develop Continuous Quality Improvement (CQI) strategies to ensure ongoing cultural competency and improved healthcare outcomes for TGI populations. 
  • Design action plans for reducing health inequities and increasing affirming practices within their own professional settings. 

Our TGI Cultural Competence Training is designed to make SB 923 compliance clear, welcoming, and easy to understand, no matter your role. Whether you’re a support provider, care coordinator, independent contractor, educator, peer specialist, or community worker, you deserve training that feels practical, respectful, and useful in real life.

4 CEs available

$249

Course Curriculum

Shawn V Giammattei, PhD

For those who don’t know me, I am a licensed psychologist in Northern California, a member of the transgender community, and a WPATH certified mentor who is dedicated to helping therapists provide gender affirmative care to transgender, nonbinary, gender-expansive (trans) clients and their families across the life span, and build gender-affirming practices while navigating the quickly changing world of transgender health so that your clients and their families can build stronger connections, live with authenticity, and receive the care they need. 

I have no commercial disclosures or conflicts of interest to report.

The Gender Health Training Institute is approved by the American Psychological Association to sponsor continuing education for psychologists.
Gender Health Training Institute maintains responsibility for this program and its content.

TGI Cultural Competence Training

$249.00

4 CE's Available

  • Video recordings
  • Course Slides
  • Quizzes (required to get CE's)
  • Certificate (4 CE's)

© 2026 Gender Health Training Institute